30th March 2021: GambleAware has at this time revealed its annual GB Therapy and Assist survey, utilizing information collected by YouGov. Commissioned by GambleAware, the report explores the utilization of remedy and help companies amongst gamblers, and people affected by one other’s playing. The report follows GambleAware’s first annual research of this sort, carried out in 2019.

The analysis discovered a statistically important enhance in ‘drawback gamblers’ (PGSI 8+) saying they’ve used any type of remedy, recommendation or help up to now 12 months, with greater than six in ten (63%) reporting they’d, in comparison with simply over half (54%) within the 2019 research.

Primarily based on the 2020 YouGov survey, prevalence figures report 2.4% of adults to be ‘drawback gamblers’ (PGSI 8+). The analysis used a bigger pattern measurement[1] than the 2019 research to be able to higher assess prevalence in response to age, gender, UK area, socio-economic and ethnic group. An upcoming, unbiased methodologies overview as a result of be revealed in April will additional refine these outcomes and supply larger readability across the prevalence of drawback playing in Nice Britain.

The GB Therapy and Assist survey reported elevated utilization of remedy amongst ‘drawback gamblers’ (PGSI 8+), rising from 43% to 53% between surveys. This enhance was pushed by reported use of psychological well being companies rising considerably from 12% to 19%. There was additionally a rise in reported utilization of recommendation and help, rising from 39% to 48%, pushed partially by way of self-help apps or instruments, together with self-exclusion expertise, which 14% reported utilizing, up from 9% in 2019.

The report included analysis into remedy, recommendation and help delivered remotely, that are of key significance in the course of the ongoing pandemic. The outcomes discovered that for ‘gamblers’ (PGSI 1+) who mentioned they’d accessed distant remedy, recommendation or help up to now 12 months, most felt it was 

higher than (44%) or about the identical (38%) as accessing this in a face-to-face setting. Frequent causes for saying that accessing it remotely was higher than face-to-face included:

  • Discretion[1] (33%)
  • Comfort and private choice for on-line/distant appointments (each 32%)
  • Discovering periods much less embarrassing or overwhelming (each 27%).

Amongst ‘drawback gamblers’ (PGSI 8+) who haven’t accessed remedy, recommendation or help remotely (together with those that haven’t accessed it in any respect), one in six (18%) felt that the standard of distant or on-line help can be worse for causes akin to lack of eye contact or being unable to learn physique language. Additional, 16% of ‘drawback gamblers’ (PGSI 8+) reported they didn’t have a non-public house to have interaction of their remedy, and an analogous quantity (14%) reported that sharing their units with different individuals of their house would make accessing distant help troublesome. 

Boundaries to looking for remedy, recommendation or help for ‘drawback gamblers’ (PGSI 8+) included concern round stigma (22% of those that wouldn’t need any remedy/help) and the notion that remedy, recommendation or help can be inaccessible (15%). Amongst ‘gamblers’ (PGSI 1+), essentially the most important barrier to looking for help, remedy or recommendation was reported to be denial, for instance not contemplating their playing to be ‘dangerous’. In 2019, 45% of gamblers (PGSI 1+) reported denial to be a barrier to remedy. This fell to 36% within the 2020 survey.

The analysis discovered that over half (59%) of ‘drawback gamblers’ (PGSI 8+) reported wanting some type of remedy, recommendation, or help. This determine consists of gamblers who’ve already accessed remedy, help or recommendation, which means that there’s some overlap between utilization and reported demand.

The analysis additionally revealed key motivations in looking for remedy amongst this group (PGSI 8+). This consists of those that had already accessed some type of remedy, help or recommendation within the final 12 months, in addition to those that had not. These motivations included:

  • Understanding help was accessible by way of a selected channel (29%)
  • Consciousness of the benefit of accessing help (22%)
  • Affirmation that remedy and help can be confidential (16%)

Zoë Osmond, CEO of GambleAware, mentioned: “It’s encouraging to see a year-on-year enhance in these labeled as ‘drawback gamblers’ looking for assist, particularly in the course of the pandemic. These outcomes will probably be used to assist inform GambleAware’s new commissioning technique as we proceed our work to extend provision of and entry to companies.

“The considerably elevated pattern will enable GambleAware to raised tailor present help companies in response to native want and permit us to raised help native authorities and well being commissioners.”



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