I am going to preface this by saying I do know I am just about fucked right here simply making this to vent and listen to if others have had comparable points.
I made an account yesterday on Horus On line casino and was profiting from their no wager deposit bonuses. I used to be utilizing a VPN to play and crypto for deposits. I made three deposits complete, first two deposits I win cash and withdraw, third deposit I lose most of. Withdrawal course of requires id verification which I submit and so they proceed to inform me I reside in a rustic that’s not allowed.
“We went forward, declined the withdrawal request and left your deposits that the winnings originated from on the stability. Kindly conduct one other withdrawal request so we will proceed along with your account termination afterward.”
Fantastic I am glad to obtain my unique deposits, however they inform me solely the deposits that received cash will likely be refunded, not the third deposit which misplaced cash. This logically does not make sense to me. If the deposits should not eligible for play within the first place then how did I ‘spend’ my third deposit. So I inquired and so they reply with:
“Anyhow, kindly observe that we cannot refund your third deposit since you’ve wagered and spent it in its entirety. Solely deposits that weren’t spent will be refunded in that occasion.”
I’d have by no means made that third deposit if I wasn’t ‘up’ general. They’re undoubtedly profiting from me right here and it is simply irritating. Does anybody have any perception on the scenario?